Refined Solutions IT helps small businesses ship content, automate the boring work, and put modern operations infrastructure within reach — without the enterprise price tag.
Based in the Capital District, NY · Remote clients welcome
Pick one to start. Most clients begin with content or automation and add the rest as they see the ROI.
Daily research-driven blog posts, optimized for modern search, shipped directly to your CMS. No more "we should be blogging."
We map the manual work eating your week — invoicing, reporting, data shuffling between tools — and build the automation that does it for you, quietly, every night.
Custom internal tools, document processing, knowledge-base assistants, support-ticket triage. Built on whatever stack fits — modern when it makes sense, boring when it doesn't.
Day-to-day IT that small businesses actually deal with: data recovery from working-but-locked machines, BitLocker / encryption hardening, account & password recovery, failed-boot rescue.
Bring your messiest operational problem. We'll talk it through, map the options, and you'll get a written action plan in your inbox within 3 business days — prioritized, with cost estimates, yours to keep whether you hire us or not.
Every service on this page runs on infrastructure we built and ship to. If we claim we can automate it, you can probably already see it running somewhere public.
$ curl agentalmanac.org/api/v1/mcp/servers \ | jq '.servers | length' 9177 $ cat /etc/cron.d/pressbot # publish 1 SEO post/day, 9am ET 0 13 * * * /home/survivor/pressbot/run.sh $ tail -n1 ~/pressbot/tracker.db.log [2026-05-20] ✓ shipped + indexed
I'm Matt Dembling, founder of Refined Solutions IT. I spent the last decade-plus inside enterprise ops and IT — vision insurance at Versant Health, data engineering before that — building the kind of automation small businesses think is out of reach.
Spoiler: it isn't. The same playbook that streamlines a 5,000-employee operations team works in a 5-person law office, a contractor's back office, or a medical practice. The tools got cheap, the integrations got real, and most small businesses are still running their day on someone's spreadsheet.
Refined Solutions IT is the version of the work I most enjoy: small enough to ship fast, broad enough to fix real problems, and explicitly built to leave you with infrastructure your team can own — not a permanent dependency on us.
Short note is fine. You'll hear back within one business day, usually same-day.